We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.
Lotfey Dennett Insurance Brokers is hiring!
View our open position below:
Receptionist / Office & Client Service Assistant
Work Location: Hybrid (in office Tuesday-Thursday)
Receptionist / Office & Client Service Assistant
Job Post Summary
Pay: $50,000.00 – $56,000.00 per year
Job description:
About Us:
Lotfey Dennett Insurance Brokers is a boutique independent insurance agency proudly serving successful individuals, families, and businesses across New England and beyond. We take pride in providing a highly personalized, white-glove experience for our clients. As our agency continues to grow, we’re seeking a dependable, detail-oriented, and friendly professional to join our Portland, Maine office.
Position Overview:
We are looking for a Receptionist & Office Assistant who will serve as the first point of contact for our clients—both in person and over the phone—and support our team with administrative, client service, billing, and marketing/event-related tasks. This role plays a key part in ensuring our office runs smoothly and that our clients receive exceptional service.
Key Responsibilities:
- Greet and assist clients in person and on the phone with professionalism and warmth
- Answer and direct phone calls to the appropriate team members
- Manage incoming and outgoing mail and office correspondence
- Email policy documents, ID cards, and other materials to clients
- Assist with billing inquiries and payments, coordinating with insurance carriers as needed
- Maintain organized digital client records and internal files
- Support marketing efforts including event planning, sponsorships, community outreach, and general marketing tasks
- Assist with office organization and general administrative support for the team
Qualifications
- Prior experience in an office, customer service, or receptionist role (insurance experience a plus but not required)
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and general computer applications
- Exceptional attention to detail and ability to multitask
- Professional, positive, and team-oriented attitude
Compensation & Benefits
- Starting salary: $50,000
- Eligible for quarterly performance bonuses
- Employer-paid health, dental, life, and disability insurance
- 401(k) with employer match
- Paid holidays and vacation time
- Employee’s birthday off
- Option to work from home on Mondays & Fridays
- Supportive, collaborative team culture
- Opportunity for long-term growth within a reputable and expanding agency
How to Apply
Please send your résumé and a brief cover letter to info@ldibrokers.com with the subject line “Receptionist / Office Assistant Application.”—apply today!
Job Type: Full-Time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Are you a good fit? Let’s chat!
We are passionate about serving our clients, developing our team of professionals, and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
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